Organizational Change Management

Manage the Change

By definition, Organizational Change Management (OCM) is a framework for managing the effect of new business processes, changes in organizational structure and policy, or cultural changes within an enterprise. OCM is all about the people side of change. It’s about enabling your employees and stakeholders to migrate from the current state to the future state. But how do you get there?

Over the years, research studies cite these issues leading cause of failed business transformation initiatives:

Lack of Leadership and Support
Weak Program and Project Management
Poorly defined vision and Program Governance
Loosely defined and unrealistic goals or expectations
Lack of Organizational Change Management

Although the leading cause for failed SAP implementations varies, all experts agree that without user adoption and enablement, your project will most likely fail.

OCM encompasses change on a massive scale and provides tools, skills, processes, and principles for managing the people side of change. This type of change is employed to transition the people within the organization and those they serve/service during the change process and continues after the change occurs.

At Diversified-IT, we implement all facets of change management; from leadership alignment building a communications task list to the end user training development and delivery, we provide both strategic and tactical services. We help bridge the gaps, alleviate the stressors of change, and contribute to the success of any project, large or small.

What is our overall approach?

Engage stakeholders early in the process
Build a desire to adopt and support the change
Provide the tools and support required for individuals to change successfully
Keep people informed throughout the journey and let them demonstrate the ability to perform the changes
Reinforce the behaviors and proficiency required to sustain the change

“Change is inevitable – except from a vending machine” – Robert C. Gallagher

Diversified-IT Services:

We provide metrics to monitor change, ensuring the OCM program is effective for your organization and stakeholder groups. Your organization’s DNA is unique, requiring a custom solution that is both orchestrated and nimble. We provide comprehensive integrated change solutions including:

Current state analyses
Organizational and job impacts
Leadership alignment
Stakeholder analyses
Communications planning
Project branding including a vision and messaging
Business readiness
Learning and training strategy
Knowledge transfer planning
End-user sustainment

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